Privacy Policy

Introduction

Welcome to Mielie FM, your trusted online radio platform serving Bloempark, Bloemfontein, South Africa, and listeners worldwide through our website and mobile app. Mielie FM is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our digital services.

Information We Collect

Personal Information

When you interact with Mielie FM, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Demographic Information: Age, gender, and location.
• Technical Information: IP address, browser type, operating system, and device information.
• Usage Information: Information about how you use our website, app, and services, including your listening habits and preferences.

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This can include aggregated data, statistical information, and other anonymous data.

How We Use Your Information

Mielie FM uses the information we collect for the following purposes:

• To Provide Our Services: To deliver and improve our broadcasts, online streaming, and mobile app experience.
• To Communicate with You: To respond to your inquiries, send you updates, newsletters, and promotional materials.
• To Personalize Your Experience: To tailor our content and recommendations to your interests and preferences.
• To Improve Our Services: To analyze usage patterns and feedback to enhance our programming and services.
• To Comply with Legal Obligations: To meet legal and regulatory requirements.

How We Protect Your Information

Mielie FM takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Data Encryption: Ensuring data is encrypted during transmission and storage.
• Access Controls: Limiting access to your personal information to authorized personnel only.
• Regular Security Audits: Conducting regular security assessments to identify and address potential vulnerabilities.

Sharing Your Information

Mielie FM does not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our website, app, and delivering our services.
• Legal Requirements: When required by law or in response to legal processes.
• Protection of Rights: To protect the rights, property, or safety of Mielie FM, our users, or others.

Your Rights and Choices

You have the right to access, update, and delete your personal information. You can also opt-out of receiving promotional communications from us at any time. To exercise these rights or for any privacy-related inquiries, please contact us at [contact email/phone].

Changes to This Privacy Policy

Mielie FM may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mielie FM
Bloemfontein, South Africa
Email: info@mieliefm.co.za
Phone: 062 339 8158

Thank you for being a valued listener of Mielie FM. We are committed to protecting your privacy and providing you with exceptional service.

Effective Date: 29 December 2025